Which of the following is an example of a tool used in patient-centered care?

Patient portals are particularly valuable in patient-centered care as they facilitate direct communication between patients and healthcare providers. These digital platforms allow patients to access their health information, schedule appointments, request prescription refills, and communicate with their healthcare team. This enhances transparency, empowers patients by giving them access to their own health data, and fosters a collaborative relationship between patients and providers.

In contrast, hospital schedules, billing statements, and pharmacy lists do not primarily engage patients in their care or support their involvement in treatment decisions to the same extent. While they are essential components of healthcare administration, they do not enhance the active participation and empowerment that patient portals promote. Patient portals align closely with the principles of patient-centered care by prioritizing the patient's needs and preferences, making them a more effective tool in this context.