What is the primary role of a care navigator in patient-centered care?

The primary role of a care navigator in patient-centered care is to facilitate access to services and enhance coordination. This involves guiding patients through the healthcare system, helping them connect with various resources, and ensuring that they receive comprehensive support throughout their care journey. Care navigators advocate for patients, assist in identifying their specific needs, and coordinate care among different providers and services. They play a crucial role in improving patient outcomes by ensuring that patients have the information and resources they need to make informed decisions about their health.

Other aspects like understanding medical terminology and managing appointments are important, but they are typically secondary functions. Performing medical procedures and treatments is outside the scope of a care navigator's responsibilities and is instead the domain of healthcare professionals such as doctors and nurses. Thus, the facilitation of access and coordination stands out as the core focus of a care navigator in the context of patient-centered care.