In the context of patient-centered care, what benefit does a care navigator provide to patients?

A care navigator plays a crucial role in facilitating a patient-centered approach by enhancing patients' overall satisfaction and understanding of their healthcare journey. This role involves providing patients with guidance throughout their treatment process, helping them navigate the complexities of the healthcare system, including appointments, coordination of care, and accessing resources.

By ensuring that patients have a clear understanding of their conditions, treatment plans, and available options, care navigators empower individuals to take an active role in their healthcare. This support can lead to improved health outcomes, as patients are more likely to adhere to treatment plans and follow through with necessary care when they feel informed and supported.

In contrast, while care navigators may assist in coordinating care, they do not replace healthcare providers. They also do not make medical decisions on behalf of patients, as the goal is to empower patients to make informed choices rather than to take control of those choices. Additionally, rather than reducing visits to primary care providers, their role often facilitates more effective use of these visits by ensuring that patients have appropriate information and referrals.